Terms and Conditions
for full details on our terms and conditions please contact us
|Any reference to Simply Precious or “us” or “we” refers to the owner of this website; “you” refers to the user or viewer of this website.|
|The use of any information or materials on this website is entirely at your own risk and it shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.|
|Reproduction of any material or information of any kind, other than in accordance with the copyright notice, is strictly prohibited.|
|The use of this web site any matter relating thereto is governed by and shall be construed in accordance with the Laws of England.|
|The content or other information provided by this website may be subject to change without notice.|
|We do not warrant or guarantee the accuracy, performance, completeness or suitability of the information and materials included on this website for any purpose. Further, it is to be acknowledged that such information and materials may contain inaccuracies or errors and liability for such is expressly excluded.|
All print items are handmade to order.
You must check in advance that we can fulfil delivery in timescale required by you before ordering.
You should ensure you follow any instructions we give you carefully and diligently.
It is your responsibility to check for misspelling of names or other inaccuracies in the personalisation information you supply.
We cannot be held responsible for your mistakes or failure to follow instructions.
|3||Postage and Delivery|
|Please see our delivery information page.|
|4||Your Rights to Cancel|
|You are protected when buying goods over the internet by the Distance Selling Regulations. These state that normally you can cancel your order 7 days from when you placed it. However, the regulations also state that this cancellation period can end as soon as any work has begun on your order. By placing an order with Simply Precious you accept the 7 day cancellation period will not apply if we have already started work on your jewellery.|
However you may still receive a refund if you change your mind if:
(i) You cancel your order within 7 days of placing it and we have not yet sent the impressions pack to you. Any payment you have made will be refunded within 30 days from cancellation of your order.
(ii) You cancel your order within 7 days of placing it and we have sent the impressions pack to you. If you return the impressions pack to us at your own cost and within 7 days of cancelling your order, we will refund your payment to you minus a £15 administration charge. Any payment you have made will be refunded, minus the administration charge, within 30 days of us receiving your unused impressions pack.
|5||Returns and Refunds|
|If we have made a mistake with your order please contact us within 7 days of receiving your jewellery. Our contact details are shown on the website.|
|As with all jewellery, links can be opened or broken if not treated with care. Jewellery from Simply Precious is 99.9% silver and therefore can be damaged if handled roughly. Some small surface blemishes occur from time-to-time and these are often unavoidable if they are also on the imprint you have taken.|
|Whilst we will always try and rectify any problems you have with Simply Precious jewellery we cannot accept returns or offer refunds unless your jewellery is faulty.|
|The title to all goods remains with Simply Precious until received by you.|
|These terms and conditions do not replace your statutory rights which are unaffected.|